Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

Will there be a delay in billing while we are being set up for electronic claims filing?

No, our set up process is rapid. Once we have received your signed enrollment forms, we normally will have you set up within days.

Does your company accept long distance contracts?

Yes, Madrelle provides services to providers nationwide.

Is there one employee assigned to each physician practice?

No. Each practice has 4-5 employees working on its account. Each step of the medical billing process is performed by a separate individual with specialized training in that area. Each practice also has an account executive that reviews each practice on a bi-weekly basis and is the liaison for addressing any questions or concerns that may arise.

What are the benefits of using a billing service as oppose to doing the billing in house?

Outsourcing allows more focus on patient care, reduces billing errors, ensures billing compliance, improves patient satisfaction, improves cash flow, and increases revenue.

How long does it take to receive reimbursement?

On average, electronic reimbursement is between 7 to 21 days depending on the insurance company. Some commercial insurances have an even faster turnaround time.

How will Madrelle improve my cash flow?

We reduce your account receivables by aggressively challenging rejected claims. We send claims electronically, which expedite claim payment. We set you up to receive ERAs (Electronic Remittance Advice) which accelerate the payment posting process. We enroll you for EFT (Electronic Fund Transfers) which also enables you to receive payments quicker from the payers. By working with Madrelle you will eliminate the pressure and cost related to employee wages, paid vacations, paid holidays, leave due to sickness, training new employees when one leaves, turnover, office space, computer hardware and software.

Privacy Policy for Madrelle Practice Medicine

Effective Date: 

At Madrelle Practice Medicine (“we,” “our,” or “us”), we are dedicated to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://madrelle.com/ and any associated landing pages (collectively, the “Site”). By accessing the Site, you consent to the practices described in this policy.

1. Information We Collect

We may collect personal information from you in various ways, including when you:

– Visit our Site
– Fill out forms
– Subscribe to our newsletter
– Communicate with us via email or phone

The types of personal information we may collect include, but are not limited to:

– Name
– Email address
– Phone number
– Address
– Insurance information
– Payment information

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

– Process and manage billing and payment transactions
– Provide customer support and respond to inquiries
– Improve our Site and services
– Send periodic emails regarding your services or other products
– Comply with legal obligations and protect our rights

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

– To third-party service providers who assist us in operating our Site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
– When we believe release is appropriate to comply with the law, enforce our Site policies, or protect ours or others’ rights, property, or safety.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

Depending on your location, you may have the following rights concerning your personal information:

– The right to access your personal information
– The right to request correction of inaccurate information
– The right to request deletion of your personal information
– The right to object to processing

To exercise any of these rights, please contact us using the information provided below.

6. Third-Party Links

Our Site may contain links to third-party websites. We do not control these websites and are not responsible for their content or privacy policies. We encourage you to review the privacy policies of any third-party sites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our Site with a revised effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

 

Madrelle Practice Medicine

6586 Hypoluxo Rd. #268
Lake Worth, FL 33467

info@madrelle.com

(561) 469-6717

 

*By using our Site, you consent to our Privacy Policy and agree to its terms.
Thank you for trusting Madrelle – Medical Billing Service with your medical billing needs.

*SMS Consent or phone numbers are not shared for the purpose of SMS with third parties or affiliates.

Increase Profits

We collect on all unpaid claims. no exception! We understand that every line item counts no matter how small or large. Madrelle conduct weekly staff meetings to ensure that our clients needs are being met and to ensure that productivity is at the highest level possible.

Reduce Costs

We employ medical billing experts to assure that our client’s claims and patient balances are reimbursed accurately and within a timely manner, all for one low fee. There are NO HIDDEN FEES. We understand the idea of hiring us is to lower cost. We do not bind you with a complex service agreement.

Be Free to Care

One of the most tedious and time-consuming tasks for any medical office is completing the paperwork associated with billing, insurance claims and the filing of those claims. While you take care of your patients we’ll take care of you. We allow you to give your patients the attention they deserve as we take care of the rest!