Frequently Asked Questions

We require only one low fee of $750 for data transfer, EDI clearinghouse set-up, E-claims and EFT set-up. Please contact our sales department to discuss your needs for a free quote in initial set-up. This minimal fee may vary depending on your practice size, and practice needs.

No, our set up process is rapid. Once we have received your signed enrollment forms, we normally will have you set up within days.

We reduce your account receivables by aggressively challenging rejected claims. We send claims electronically, which expedite claim payment. We set you up to receive ERAs (Electronic Remittance Advice) which accelerate the payment posting process. We enroll you for EFT (Electronic Fund Transfers) which also enables you to receive payments quicker from the payers. By working with Madrelle you will eliminate the pressure and cost related to employee wages, paid vacations, paid holidays, leave due to sickness, training new employees when one leaves, turnover, office space, computer hardware and software.

Outsourcing allows more focus on patient care, reduces billing errors, ensures billing compliance, improves patient satisfaction, improves cash flow, and increases revenue.

Yes, we have a dedicated collections department to handle old and over-due claims that have reached past the 120 days limit.

Yes. We also keep track of all new code and regulatory changes and automatically update the software.

Yes, Madrelle has experience billing for Allergy and Immunology, Ambulatory Services, Anesthesiology, Chiropractic, Chronic Pain Management, Dermatology, Emergency Medicine, General Medicine, Hospitalist, Imaging Centers, Internal Medicine-Home Visits, Nursing Home, Orthopedic, Pain Management, Pediatrics, Physical Therapy, Radiology, Psychiatric, Rehabilitation, Surgery, Urgent Care, and more…

On average, electronic reimbursement is between 7 to 21 days depending on the insurance company. Some commercial insurances have an even faster turnaround time.

No. Each practice has 4-5 employees working on its account. Each step of the medical billing process is performed by a separate individual with specialized training in that area. Each practice also has an account executive that reviews each practice on a bi-weekly basis and is the liaison for addressing any questions or concerns that may arise.

Yes, Madrelle provides services to providers nationwide.